Other People Matter: Ask ‘The People Walker’

“[P]sychologists have shown…better health and lower burnout….determined to a large extent by our social relationships in the workplace—and, more particularly, the social groups we form there.”* Good relationships are good for our health; while loneliness kills...

It’s All About Attention (& Happiness): Yours!

“What’s it take to become happy very quickly without dramatically changing your life…? The key to happiness really comes down to one word: Attention.” * “What are you going to do to make yourself happy today?” Years ago, someone who cared about me very much asked me...

Workplace Incivility: Contagious and Costly

People who are recipients of incivility at work feel mentally fatigued as a result, because uncivil behaviors are somewhat ambiguous and require employees to figure out whether there was any abusive intent….This mental fatigue, in turn, led them to act uncivil toward...

Raise Your EQ: Eat Your Fiction

“The most important characteristic of being human is that our lives are social,” says Oatley. “What’s distinctive about humans is that we make social arrangements with other people—with friends, with lovers, with children [with...

Food Friending in Work and Love

“How do you build rapport with a new employer or someone on a first date? It turns out that there may be a simple strategy that’s often overlooked: eat the same food as your companion.”* Who among us hasn’t heard that food is love and eating together is good for...

Great Listening: Not Just Sponging

“People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average….While many of us have thought of being a good listener being like a sponge that accurately absorbs what...